b999bd Terms and Conditions
Please read all the following terms carefully before using this platform — they define your rights and responsibilities.
Table of Contents
- 1 General Provisions and Applicability
- 2 Account Registration and Eligibility
- 3 Account Verification and Security
- 4 Deposits and Withdrawals
- 5 Bonuses and Promotional Offers
- 6 Betting and Gaming Rules
- 7 VIP and Loyalty Program
- 8 Prohibited Activities
- 9 Account Suspension and Closure
- 10 Limitation of Liability
- 11 Privacy and Data Protection
- 12 Responsible Gaming
- 13 Dispute Resolution
- 14 Changes to Terms
- 15 Contact
1 General Provisions and Applicability
These terms and conditions ("Terms") form a binding legal agreement between the company operating the b999bd platform ("b999bd", "we", "our") and each user of the platform ("you", "user").
b999bd is an online gaming and betting platform that provides cricket betting, football betting, slots games, live casino, fishing games and other entertainment game services for users in Bangladesh.
- These Terms apply to website use, mobile browser access and all gaming activities on the platform.
- Where the Terms are available in both English and Bengali, the Bengali version shall take precedence in the event of a dispute.
- b999bd reserves the right to amend these Terms at any time, and continued use of the platform after changes are published will be considered acceptance of the new terms.
- These Terms must be read together with our Privacy Policy and Responsible Gaming Policy.
2 Account Registration and Eligibility
2.1 Age Requirement
To use the b999bd platform, you must be at least 21 (twenty-one) years of age. Opening an account on this platform is permitted only for those aged 21 or above. Accounts found to belong to minors will be closed immediately and all deposited funds will be returned.
2.2 One Person — One Account
Each individual may operate only one single account. Multiple accounts held by the same person are prohibited and all associated accounts will be permanently closed. If multiple members of the same household share a device or internet connection, each may open a separate account but must notify b999bd in advance.
2.3 Information Required at Registration
- Your full legal name (as per your national identity card)
- Date of birth (proof that you are 21+ must be provided)
- Active email address and mobile number
- Details of your preferred payment method
All information provided at registration must be completely truthful, accurate and up to date. Providing false information may result in account cancellation and forfeiture of all winnings.
3 Account Verification and Security
b999bd follows a KYC (Know Your Customer) process. The following documents may be required for account verification:
- Scanned copy of National Identity Card (NID) or passport
- Proof of age document
- Proof of payment method ownership (bKash, Nagad or bank statement)
- Proof of address document (where applicable)
3.1 Password and Account Security
You are fully responsible for your login credentials. Never share your password with any third party. If you suspect unauthorized access to your account, contact our 24/7 live chat immediately.
4 Deposits and Withdrawals
b999bd supports transactions via popular mobile banking and bank transfer methods in Bangladesh.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳300 | ৳1,000 | 30 minutes – 3 hours |
| Nagad | ৳300 | ৳1,000 | 30 minutes – 3 hours |
| Rocket | ৳300 | ৳1,000 | 30 minutes – 3 hours |
| Upay | ৳300 | ৳1,000 | 30 minutes – 3 hours |
| Bank Transfer | ৳300 | ৳1,000 | 30 minutes – 3 hours |
4.1 Deposit Terms
- The payment method used for deposits must be registered in your name — third-party payments are not accepted.
- Deposited funds are generally credited to your account instantly. For any delays, please contact live chat.
- The minimum deposit amount for each method is ৳300.
4.2 Withdrawal Terms
- The minimum withdrawal amount is ৳1,000.
- Withdrawals are generally completed within 30 minutes to 3 hours.
- To withdraw winnings obtained from a bonus, the wagering requirement must be completed.
- Withdrawals must be made to the same payment method used for the deposit — same name and same account.
- In cases of suspicious activity, withdrawals may be held pending verification.
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
New users will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳300 is required to claim this bonus.
For example:
- Deposit ৳1,000 → Bonus ৳1,500 → Total Balance ৳2,500
- Deposit ৳22,000 → Bonus ৳15,000 → Total Balance ৳37,000
5.2 Wagering Requirement
The wagering requirement for the welcome bonus is 15x (fifteen times). This means that to withdraw bonus winnings, you must place bets totalling 15 times the bonus amount. Example: for a ৳1,500 bonus, total bets of ৳22,500 must be placed.
5.3 Bonus Terms
- Each user may receive the welcome bonus only once.
- A bonus may only be used on the games specified in the relevant promotion.
- b999bd reserves the right to withdraw or modify any bonus offer.
- If bonus abuse is suspected, the account will be reviewed.
- Cannot be used in conjunction with any other promotion unless explicitly permitted.
6 Betting and Gaming Rules
The b999bd platform offers cricket betting, football betting, online slots, live casino and fishing games. The following general rules apply to each game category:
6.1 Sports Betting
- Confirm the odds for an event before placing a bet — odds are subject to change.
- Bets placed before a match starts cannot be cancelled (except for live betting).
- If a match is abandoned or suspended indefinitely, the rules applicable to that bet will apply.
- Bets placed on odds displayed incorrectly due to a technical error may be declared void.
6.2 Casino and Slots
- All games are operated under fair play principles and use RNG (Random Number Generator) technology.
- The game provider's own rules also apply — these can be viewed in the game lobby.
- In the event of a disconnection, the result of the relevant round will be saved on the server.
6.3 Game Providers
The b999bd platform features games from world-class providers including PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt and Microgaming.
7 VIP and Loyalty Program
The b999bd VIP program has 5 tiers. Weekly cashback is provided at each tier:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.4% weekly cashback
- Gold — up to 0.6% weekly cashback
- Platinum — up to 0.8% weekly cashback
- Diamond — up to 1.0% weekly cashback
VIP tier is determined based on the user's activity. To move up to a higher tier, you must use the platform regularly and actively. Your account must be fully verified to receive VIP benefits.
8 Prohibited Activities
Any of the following activities are strictly prohibited on b999bd. Violating these prohibitions will result in the account being immediately and permanently closed, and all balances may be forfeited:
- Operating multiple accounts or using another person's account
- Bonus abuse — taking unfair advantage of bonuses without meeting bonus terms or through strategic exploitation
- Money laundering or transacting with funds from illegal sources
- Using automated software, bots or scripts to play
- Exploiting technical errors on the platform
- Harassing other users or engaging in inappropriate behaviour
- Placing bets on behalf of or in the name of a third party
- Match fixing or betting on predetermined outcomes of any event
- Accessing from an unauthorized region using a VPN or proxy
9 Account Suspension and Closure
9.1 Closure by b999bd
b999bd reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- If these terms and conditions are violated
- If fraud or misconduct is suspected
- If KYC verification has not been completed
- For legal reasons or upon direction from authorities
9.2 Closure by User
You can contact us anytime via 24/7 live chat or email ([email protected]) to close your account. Please withdraw all valid balance before closing.
9.3 Inactive Accounts
Accounts that have been completely inactive for 12 (twelve) months or more will be marked as "inactive accounts" and a monthly maintenance fee may apply.
10 Limitation of Liability
b999bd is an entertainment platform. b999bd is not liable for the following:
- Any loss in a game caused by internet disconnection
- Issues caused by faults in third-party software or services
- Loss resulting from a user's own negligence or providing incorrect information
- Transaction issues occurring during unexpected technical failures or server outages
- Financial or psychological harm to a user resulting from gambling
11 Privacy & Data Protection
b999bd places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure. We use your information to:
- Provide services and manage your account
- Prevent fraud and verify security
- Meet legal obligations when required
- We do not sell it to third parties without your consent
For more details, please read our Privacy Policy page.
12 Responsible Gaming
b999bd believes that gaming is a form of entertainment — not a source of income. We provide the following responsible gaming tools on our platform:
- Setting deposit limits (daily, weekly, monthly)
- Setting bet limits
- Self-exclusion facility
- Account cooling-off period for a set duration
- Reality check — session time reminders
If you notice signs of gaming addiction, please contact our 24/7 live chat or read our Responsible Gaming page.
13 Dispute Resolution
In the event of any dispute or complaint, please follow the process below:
- First, describe the issue in detail via our 24/7 live chat.
- If unresolved through live chat, send a written complaint by email to [email protected].
- An initial response will be provided within 5 (five) business days of receiving the complaint.
- Complex disputes may take up to 30 business days to resolve.
b999bd's decision will be considered final. Every effort will be made to resolve any dispute amicably.
14 Changes to Terms
b999bd reserves the right to partially or fully modify these rules and terms and conditions at any time. In the event of changes:
- The update date will be clearly stated at the top of the page.
- For significant changes, registered email holders may be notified.
- Continued use of the platform after changes will be taken as acceptance of the new terms.
- If you do not agree to the new terms, you may close your account and withdraw your balance.
15 Contact
If you have any questions about these rules and terms and conditions, please contact us:
- 24/7 Live Chat — log in to the platform and start chatting directly
- Email: [email protected]
Our support team is available in Bengali 24 hours a day, 7 days a week to serve you.